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Privacy Policy

Privacy Policy

Effective Date: 10 July 2026

Last Updated: 10 July 2026

At Sonix Car Decors, operated by Sonix International Private Limited (“Sonix,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, process, and protect information obtained through our website, digital forms, Meta/Facebook and Instagram advertisements, lead generation campaigns, WhatsApp communications, phone calls, franchise enquiries, and other business interactions.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full Name

  • Mobile Number

  • Email Address

  • City

  • State

  • PIN Code

  • Business or Occupation Details

  • Franchise Investment Budget

  • Preferred Franchise Location

  • Timeline to Start a Business

  • Car or Vehicle Details, where relevant

  • Product or Service Interests

  • Any other information submitted through our enquiry forms

2. Information Collected Through Meta/Facebook and Instagram Lead Ads

When you submit a lead form through Facebook, Instagram, or other Meta platforms, we may receive the information you choose to provide through the form.

This may include your name, phone number, email address, city, preferred franchise location, investment capacity, business interest, and other responses provided by you.

By submitting such a form, you acknowledge that the information you provide may be shared with Sonix Car Decors for the purpose of responding to your enquiry and providing relevant information about our products, services, franchise opportunities, or business offerings.

3. How We Use Your Information

We may use the information collected to:

  • Contact you regarding your enquiry

  • Respond to franchise opportunity requests

  • Evaluate franchise applications or expressions of interest

  • Share franchise investment details

  • Provide product or service information

  • Schedule calls, meetings, or consultations

  • Send follow-up communications

  • Contact you through phone calls, SMS, email, or WhatsApp

  • Provide customer support

  • Improve our advertising campaigns and lead management process

  • Understand customer and franchise prospect interests

  • Maintain internal business and CRM records

  • Prevent misuse, fraud, or unauthorized activity

  • Comply with applicable legal requirements

4. Consent to Contact

By submitting your information through our website, Meta/Facebook Lead Ads, Instagram advertisements, enquiry forms, WhatsApp, or other communication channels, you consent to being contacted by Sonix Car Decors and/or its authorized representatives regarding your enquiry.

Depending on the consent you provide and applicable law, communication may occur through:

  • Phone Calls

  • WhatsApp

  • SMS

  • Email

Submitting an enquiry does not guarantee approval of a franchise application, dealership, partnership, or any business relationship.

5. Franchise Lead Information

For franchise enquiries, we may collect additional information such as:

  • Preferred franchise city or territory

  • Investment budget

  • Current occupation or business

  • Business experience

  • Expected timeline to start

  • Availability of commercial space

  • Other information necessary to assess franchise suitability

This information is used for franchise lead qualification, consultation, follow-up, business evaluation, and related communications.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share limited information with trusted service providers or authorized partners where reasonably necessary for business operations, including:

  • CRM and lead management service providers

  • Website hosting providers

  • Communication service providers

  • WhatsApp or messaging service providers

  • Email and SMS service providers

  • Advertising and analytics service providers

  • Authorized employees or representatives

  • Professional advisors

  • Government or regulatory authorities where legally required

Such sharing will be limited to legitimate business, operational, technical, contractual, or legal purposes.

7. Meta Platform Disclaimer

Our advertisements may appear on Facebook and Instagram, services provided by Meta Platforms.

Information submitted through Meta lead forms may also be processed by Meta according to Meta's own terms, policies, and privacy practices.

Sonix Car Decors is responsible for its own collection and use of personal information after receiving lead information from Meta, subject to applicable law and this Privacy Policy.

8. Data Security

We take reasonable administrative, organizational, and technical measures to protect personal information against:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

  • Unauthorized disclosure

  • Accidental destruction

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to enquiries

  • Manage franchise leads

  • Maintain customer relationships

  • Provide requested services

  • Fulfil legitimate business purposes

  • Meet legal, accounting, regulatory, or compliance obligations

When information is no longer reasonably required, we may securely delete, anonymize, or archive it in accordance with applicable requirements.

10. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website performance

  • Understand visitor behaviour

  • Measure advertising effectiveness

  • Analyse traffic

  • Improve user experience

  • Support remarketing or advertising campaigns, where permitted

You may manage cookies through your browser settings, subject to the functionality of the website.

11. Advertising Technologies

We may use advertising and analytics technologies, including tools associated with Meta platforms, to measure campaign performance, understand user interactions, and improve our advertising.

Where required, such technologies will be used subject to applicable consent and legal requirements.

12. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to request:

  • Access to personal information held about you

  • Correction of inaccurate information

  • Deletion of personal information, where applicable

  • Withdrawal of consent for certain communications

  • Opt-out from promotional communications

  • Information regarding how your data is used

To make a privacy-related request, contact us using the details below.

13. Withdrawal of Consent and Opt-Out

You may request that we stop promotional communications at any time.

You can:

  • Reply “STOP” where such functionality is available

  • Inform our representative during a call

  • Send an opt-out request through WhatsApp

  • Email us at hello@sonixcar.com

Please note that we may retain limited information where required for legal, regulatory, fraud prevention, dispute resolution, or legitimate record-keeping purposes.

14. Children's Privacy

Our franchise and business opportunity services are intended for adults capable of entering into legally binding arrangements.

We do not knowingly collect personal information from children for franchise opportunity purposes.

15. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party platforms.

Users should review the privacy policies of those third parties separately.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business operations

  • Advertising practices

  • Technology

  • Legal requirements

  • Data processing activities

Any updated version may be published on our website with a revised “Last Updated” date.

17. Contact Us

For questions, concerns, complaints, data correction requests, deletion requests, or privacy-related matters, please contact:

Sonix International Private Limited

Brand: Sonix Car Decors

Website: www.sonixcar.com

Email: hello@sonixcar.com

Country: India

We will make reasonable efforts to review and respond to legitimate privacy-related requests in accordance with applicable requirements.